Self-Exclusion is a voluntary process where a person with a gambling concern excludes themselves from gambling websites. Xsportsbet.com users are able to self-exclude themselves from further participation in the gaming line-up for a limited or unlimited period of time.
We would like to inform you that your closure/self-exclusion will only come into effect at the point you receive confirmation from our Customer Support team that your account is now closed/self-excluded.
Xsportsbet.com shall not be liable for any losses towards either party before the closure takes place or the self-exclusion period comes into effect.
Any unsettled bets with Xsportsbet.com will be settled on the result of the event.
The duration of a definite period of self-exclusion can be increased or decreased upon request of the relevant player.
A notice by the player increasing the period of self-exclusion will be effective immediately upon its receipt by Xsportsbet.com, whereas a notice of decreasing it will be effective after at least 24 hours from the day on which Xsportsbet.com receives the notice, and a notice by the player revoking an indefinite period of self-exclusion shall be effective after at least 7 days from the day on which we receive the notice.
Self-exclusion will prevent you from placing sports bets, casino bets or placing a deposit. You can only withdraw funds.
Within this period you will not receive any promotional materials or adverts from us.
If you wish to activate your self-exclusion, please contact our support: manager@xsportsbet.com
Alternative mechanisms to request Self-Exclusion
A player may at any time opt for an option to Self-Exclude via the verification page (the: "Seal") located at the bottom of the Xsportsbet.com website. This is an intermediary service of Curaçao eGaming ("CEG"). By submitting a request for Self-Exclusion via the Self-Exclusion form, the player triggers a mandatory procedure for Xsportsbet.com of this particular to discontinue services to the player for a minimum of 6 (six) months as per the IP-Agreement between CEG and Xsportsbet.com. The Request shall not immediately trigger Self-Exclusion. CEG shall first confirm the identity of the player. Once the request is properly validated, Xsportsbet.com shall be allowed a grace period of seven calendar days to comply with the Request, after which Xsportsbet.com should confirm the Self-Exclusion to the player. The player is at any time allowed to seek alternate means to Self-Exclude. However, CEG and Xsportsbet.com do not accept any responsibility for the player that opts not to follow this particular intermediary procedure.
Every person who creates an online user account at Xsportsbet does so in accordance with the terms, rule book and laws
Xsportsbet.com strives to create a responsible and humble gaming environment for each and everyone playing at Xsportsbet.com
At Xsportsbet.com, we make sure that all our players are fully satisfied with our products and service.
The ML / FT Prevention and Control policies obey the need to guarantee the transparency and security of the operation, the trust of the player, compliance with the legal regulations on the matter and obviously, preventing, controlling and reporting situations or risks that expose the company to the effects associated with monies derived from criminal activities.