Xsportsbet.com strives to create a responsible and humble gaming environment for each and everyone playing at Xsportsbet.com. To most people gaming is socially enjoyable and a harmless source of entertainment. Xsportsbet.com wants to provide the world's safest and most innovative gaming platform for adults. Every user can play within their financial means and receive the best possible service. But, sometimes it just becomes too much and a small number of players just can't say no to that extra spin on the slots or that extra bet.
Responsible gaming at Xsportsbet.com is based on three principles:
Security of the Player
We take responsibility for the security of our players. Protection of players is based on the exclusion of minors from the product line-up and the protection of privacy, which involves responsible dealings with data and payment processing. Fairness and the random nature of the products offered are monitored closely by independent authorities. Marketing communication is also geared towards player protection: a fair gaming product only promises what it can deliver.
Security of the Game
Online monitoring at Xsportsbet.com as well as the experience of our employees ensures protection against fraud. Manipulation of bets and money laundering are crimes and not a game.
Protection against gaming addiction
Betting should be considered as a fun way to spend time, not as a way to make money. Participation in bets and games of chance can lead to problems for a small group of customers.
In order to offer customers the best possible support all user contact which is related to responsible gaming is dealt with by a dedicated support team within the customer support department. This team works together with clients and provides recommendations for customers on the extent to which is possible for them to play responsibly. In cases that can be traced back to gaming addiction further participation in the gaming lineup is prohibited. The customer then receives support and advice on how to find professional assistance in the area.
Protection of minors
Xsportsbet.com excludes minors (persons under the age of 18) from participation in online gaming. Xsportsbet.com takes its responsibility for preventing minors from taking part in gaming seriously.
• Parents are advised to keep their access details safe at all times (user ID, password and your question and answer combination);
• Parents are advised not to use the 'Save Password' option when logging into the casino;
Also we recommend that you install software that enables you to block and filter web traffic in order to prevent minors from reaching betting and gambling websites:
In order to offer the best-possible protection of minors, we also rely on the support of parents and carers. Please keep your access details safe at all times (user ID, password and your question and answer combination).
Recognizing problematic behavior in gaming
Here are our recommendations of principles to follow so that you can enjoy gaming responsibly:
Advice for recognizing problematic behavior:
Problematic behavior in gaming is defined as behavior that damages the existence, work or financial situation of an individual or a family. Long-term gambling is certainly not acceptable as an individual’s personal situation and could have a negative overall impact on a person’s well-being.
The most dangerous overall impact is the psychological disorder of pathological gaming. This condition has to be treated seriously. Prolonged intervals of betting and gaming can lead to addiction problems.
How to recognize problematic behavior?
We would like to present certain parameters that can be warning signs or signals that can be considered as indicative for addiction problems or problematic behavior:
Please contact us directly if you have any questions relating to our activities. Our Support team is at your disposal at any time and can be contacted by e-mail: email@example.com
Every person who creates an online user account at Xsportsbet does so in accordance with the terms, rule book and laws
Xsportsbet.com users are able to exclude themselves from further participation in the gaming line-up or make a request by e-mail
At Xsportsbet.com, we make sure that all our players are fully satisfied with our products and service.
The ML / FT Prevention and Control policies obey the need to guarantee the transparency and security of the operation, the trust of the player, compliance with the legal regulations on the matter and obviously, preventing, controlling and reporting situations or risks that expose the company to the effects associated with monies derived from criminal activities.